What is Vat Exemption?
A number of our customers are exempt from VAT by virtue of their chronic disability. Therefore prices are shown both including and excluding vat. If you qualify for VAT exemption then you will need to complete the box in our checkout to inform us of your condition.
You are exempt from paying VAT on our products if:
Individuals
If you are chronically sick or disabled and the products are for your personal use. You do not need a Doctor’s letter or other such documentation. Full details can be found at:
Charities
Where the goods are made available by the charity to a disabled person for their personal or domestic use. Full details can be found at:
Buying for someone else
If you are buying this product for or on behalf of someone who is chronically sick or disabled and the product(s) is for their personal use.
Non-eligible customers
If you are not eligible for VAT relief, we are obliged to charge you the full 20% VAT on the whole of your order.
