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How to Order
How to place an order
You can place an order with us in three different ways:
• Use the online shop to select and purchase the required product(s)
• Send an email
• By telephone
You will receive a confirmation email when your order is placed.
For orders from outside the United Kingdom, please contact us by telephone or email. See Contact Us for details.
Competitive pricing
We check our prices regularly to ensure that we remain competitive and always offer good value for money.
Quotations
If you have any special order requirements, please let us know and we will prepare a special quotation. Discounts for bulk purchases are also available, depending on the order size. Please contact us for more information.
VAT exemption
Prices are shown including and excluding VAT (unless otherwise clearly stated). VAT will not be added, provided the VAT Exempt checkboxes are ticked whilst checking out your order. See Terms & Conditions or contact us for more information.
Payment
You may pay safely and securely by credit or debit card when you order online. Alternatively you can pay on invoice, but please note that special offers are often only available online. To set up an account for regular purchases, please contact us.
Privacy
It is our policy to protect your privacy. Any information we collect about you will only be used to process your orders and keep you up to date with new products and special offers. We do not sell, trade or rent your personal information to others and we follow strict security procedures in the storage and disclosure of information that you have given us.
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